If you are covered by our Building Insurance and a window or pane of glass is broken, you must secure the property. If an authorised glass repairer cannot attend promptly, the glass must be boarded up. This includes glass breakage in fixed basins, baths, shower bases and cisterns.
Income & Contents Cover insures you for breakage of glass in freestanding furniture such as tabletops, dressing table mirrors and wall units that belong to the landlord and form part of the rental agreement.
Completed claim form
Ensure the back of the form is signed. For fast settlement, please provide your preferred payment details.
Breakdown of Bond Deductions
We require copies of all invoices for allowable re-letting expenses used by the bond
For repairs and clean up costs
- Copies of entry and exit condition reports and routine inspection reports
Labelled clear colour photos of the damage caused
Copy of Lease Agreement for the Defaulting Tenant (only require pages containing tenant details and signature)
Confirm lease dates and rental amount.
Copy of Application for Tenancy
For our recovery purposes.
Breakdown of Bond Deductions (invoices)
To establish legitimate bond expenses and that the bond has been exhausted.
Glass Breakage—Residential Building Insurance
If a window is broken you must secure the property. If not possible to have an authorised glass repairer attend the property promptly, the window must be boarded up.
The completed claim form and relevant documentation relating to a loss of rent claim is to be given to the Loss Adjuster at the appointment.