Contact Us
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Claims Enquiries
Please call 1800 804 016 or you can email us at claims@terrischeer.com.au
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Sales & Service Enquiries
Please call 1800 804 016 or you can email us at customerservice@terrischeer.com.au
For a faster response, especially if your enquiry is urgent or requires same-day assistance, we recommend calling our Contact Centre. Email responses are handled in turn but may take longer.
*To process a request on an existing policy, we require three forms of identification.
- Full name*
- Email address*
- Contact phone number*
- Policy or Claim number (if applicable)*
- Rental property address (if applicable)*
- Details about your enquiry (please provide as much detail as possible)
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Post:
GPO Box 1619, Adelaide SA 5001
Fraud Intelligence
Locked Bag 32524, Brisbane QLD 4001.
Insurance Fraud Hotline: 1300 881 725
Service of legal documents:
Terri Scheer is part of Suncorp Network, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the Group.