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Scheer Talks: Personal Approach to Property Management

Terri Scheer is pleased to support Australia’s property managers and showcase the value they create for landlords in helping them manage their tenant-related risks. Find out how Alesha Dietz from Warwick Williams Real Estate uses a personal approach to property management, in the first of a new series of articles.

Alesha Dietz, Property Manager, Warwick Williams

In 2018, Alesha Dietz was faced with every landlord’s worst nightmare – a trashed rental property and a tenant over 60 days in arrears.

But as a property manager herself, Alesha has been able drawn on her personal experience to better service her clients.

“I feel this is my point of difference as a property manager. I can give that firsthand approach to my clients – having lived the experience myself,” Alesha said.

“I quite often refer back to this story and my landlords can easily relate to it.

“It’s something you never want to experience as a landlord but I’ve learnt a great deal from it and I’m a better property manager as a result.”

Alesha developed a passion for the property market from an early age – setting her sights on purchasing her first home.

She achieved this goal by the time she was 20 years-old. She now has 5 investment properties in her growing investment portfolio.

With a background in Social Science and Psychology, Alesha transferred her skills to specialise in property management and has been in the role for six years at Warwick Williams in Sydney’s inner west.

She started managing 130 properties and is now managing almost 200 properties.

From routine to ongoing inspections or attending to maintenance requests, no two days are the same for Alesha.

She was awarded Performer of the Year in Property Management at the 2020 Australasian Real Estate Results Awards (ARERAS) for the Real Estate Results Network (RERN).

“It was totally unexpected but a pleasant surprise to be recognised for my hard work,” Alesha said.

When Covid-19 hit last year, Alesha was on a family holiday in New Zealand. She returned to Australia and undertook two weeks quarantine.

“Fortunately, I was able to work remotely from home and still support my clients through a very challenging time,” she recalls.

“Many of the tenants were covid-affected and would often ring in tears detailing their predicament. In some instances, the landlord and tenant both lost their jobs.

“Our role was to support both parties. Generally, landlords were understanding and accommodating. We were dealing with people’s homes which is so emotive.”

Alesha said landlord insurance was critical for every investment property.

“Insurers can support and assist when you need to make a claim and help take the guess work out for you,” she said.

“I’ve been using Terri Scheer Insurance my entire career – I have had such a positive experience with them both professionally and personally. It gives the landlord peace of mind that their property is being looked after.

“With the recent floods and rains in NSW, I know my clients sleep better at night knowing they are adequately insured.

“A home is worth so much and it’s important its looked after.”

Visit: Warwick Williams Real Estate

For further information call Terri Scheer on 1800 804 016

Editor’s note

About Terri Scheer Insurance

Terri Scheer Insurance Pty Ltd ABN 76 070 874 798 (Terri Scheer) provides insurance cover for landlords, helping to protect them against the risks associated with owning a rental property. These include malicious damage by tenants, accidental damage, landlord’s legal liability and loss of rental income. Terri Scheer acts on behalf of AAI Limited ABN 48 005 297 807 AFSL 230859 trading as ‘Vero Insurance’, the insurer which issues the insurance cover. Terri Scheer has not taken into account the reader’s objectives, financial situation or needs. If you are interested in any of Terri Scheer’s insurance products, the relevant Product Disclosure Statement should be considered first. It can be viewed online at www.terrischeer.com.au or obtained by calling 1800 804 016. Based in Adelaide, Terri Scheer services all states, territories and capital cities.


The information contained in this article is intended to be of a general nature only. Terri Scheer does not accept any legal responsibility for any loss incurred as a result of reliance upon it.

Insurance issued by Vero Insurance. Read the Product Disclosure Statement before buying this insurance and consider whether it is right for you. Contact Terri Scheer on 1800 804 016 or visit our website at www.terrischeer.com.au for a copy.

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