If you’re in need of extra resources here’s a list of organisations that can help you access the right support and services.
Translating and Interpreting Services (TIS National) is a 24/7 interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Call: 131 450
The National Relay Service (NRS) is an Australia-wide telephone access service available to customers who are deaf or have a hearing or speech impediment.
Voice: 1300 555 727
TTY: 133 677
SMS: 0432 677 767
We know a lot of our customers will need support at different times in their lives. If you need extra support, we’re here to help. Call us on 13 11 55 or visit our customer help and support page for more information.
Essentials by AAI
If you are unable to afford mainstream insurance cover, there may be a solution for your needs. Please visit Essentials by AAI. Essentials by AAI provides low cost cover for those on low incomes in partnership with Good Shepherd.
Insurance is provided for cars and/or contents insurance only, is limited to low sums insured, and is subject to eligibility criteria.
Insurance issued by AAI Limited ABN 48 005 297 807. Read the Product Disclosure Statement before making a decision about this insurance. Click here for a copy. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it.