Malicious or deliberate damage
If malicious or deliberate damage exceeds $2,000, please contact us as soon as possible. We may need to appoint an assessor.
If damage exceeds $10,000, damage must also be reported to the police.
What is malicious damage?
Malicious damage is damage committed on the property motivated by spite, malice or vindictiveness. The perpetrator’s intention is to damage the property.
What is deliberate damage?
Deliberate damage is an act that damages the owner’s property without the owner's consent. The perpetrator has full knowledge their actions will alter the current state of the property, but without any spite, malice or vindictiveness.
Completed claim form
Ensure the back of the form is signed. For fast settlement, please provide your preferred payment details.
Breakdown of Bond Deductions
We require copies of all invoices for allowable re-letting expenses used by the bond
For repairs and clean up costs
- Copies of entry and exit condition reports and routine inspection reports
Labelled clear colour photos of the damage caused
Copy of Lease Agreement for the Defaulting Tenant (only require pages containing tenant details and signature)
Confirm lease dates and rental amount.
Copy of Lease Agreement for New Tenant (only require pages containing tenant details and signature)
To confirm re-let date.
Copy of Tenant's Rental History Ledger
Showing full rental payment history
Copy of Application for Tenancy
For our recovery purposes.
Breakdown of Bond Deductions (invoices)
To establish legitimate bond expenses and that the bond has been exhausted.
The completed claim form and relevant documentation relating to a loss of rent claim is to be given to the Loss Adjuster at the appointment.