We're on the ground and ready to help.
When you need us most, we're on the ground and ready to help
Please check this page during major weather events to find on the ground support.
Customer Support Team
Our teams are on the ground and ready to support customers impacted by significant weather. Appointments are available and can be booked HERE.
Bokarina
Address
Sunshine Coast Stadium
31 Sportsman Pde
Bokarina QLD 4575
Times
Monday, 18 May to Thursday, 21 May 9.30am to 5:30pm
Friday, 22 May 9.30am to 3.00pm
Bookings can be made HERE
Ferny Grove
Address
Ferny Grove Tavern
1340 Samford Rd
Ferny Grove QLD 4055
Times
Monday, 18 May to Friday 22, May 10.00am to 6.00pm
Saturday, 23 May 9.00am to 3.00pm
Bookings can be made HERE
Tingalpa
Address
Fielders Club
35 Bognor St
Tingalpa QLD 4173
Times
Monday, 25 May to Friday, 29 May 9.00am to 5.00pm
Saturday, 30 May 9.00am to2.00am
Bookings can be made Here
Tweed Heads South
Address
1 Altair Street
Tweed Heads South NSW 2486
Times
Monday, 25 May 10.30am – 5.00pm
Tuesday, 26 May to Friday, 29 May 9.00am – 5.00pm
Saturday, 30 May 9.00am – 2.00pm
Bookings can be made HERE
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by the Victorian Bushfires. Bookings are recommended and can be made HERE.
Euroa
Address
34 Railway Street
Euroa VIC 3666
Times
Tuesday, 26 May 9.00am to 3.00pm
Bookings can be made HERE
Alexandra
Address
Alexandra Shire Hall
55 Grant Street
Alexandra VIC 3714
Times
Wednesday, 27 May 10.00am to 4.00pm
Bookings can be made HERE
Harcourt
Address
Harcourt Leisure Centre, Recreation Reserve
Binghams Rd
Harcourt VIC 3453
Times
Thursday, 28 May 10.00am to 4.00pm
Bookings can be made HERE
Please note locations and opening times are subject to change – please refer back to this page for current information.