We're on the ground and ready to help.
When you need us most, we're on the ground and ready to help
Please check this page during major weather events to find on the ground support.
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations in Casterton to support customers impacted by the hail and storms in October 2024.
Bookings are recommended and can be made via the ICA website.
Casterton
Address
Casterton Town Hall
71 Henty Street
Casterton VIC 3311
Times
Thursday 3 July – 10am to 7pm
Friday 4 July – 8am to 4pm
Register HERE
Mobile Disaster Response Hubs
Our team is on the ground and ready to help our customers impacted by ex-Tropical Cyclone Alfred and the North Queensland floods.
Cardwell
Address
Cardwell Library
4 Balliol Street
Cardwell QLD 4849
Times
Tuesday 8 July – 9am to 4pm
Wednesday 9 July – 9am to 2pm
Hervey Bay
Address
The Clubhouse C/- Hervey Bay Golf Club
Corner Tooth St & Old Maryborough Road
Pialba QLD 4655
Times
Wednesday 9 July -11am to 4pm
Thursday 10 July - 9am to 4pm
Friday 11 July - 9am to 12pm
Ingham
Address
Hinchinbrook Visitor Information Centre
Cooper Street
Ingham QLD 4792
Times
Monday 7 July – 9am to 4pm
Townsville
Address
Townsville Golf Club
Lindsay St
Rosslea QLD 4812
Times
Thursday 10 July - 9am to 4pm
Friday 11 July - 9am to 2pm
Please note locations and opening times are subject to change – please refer back to this page for current information.