We're on the ground and ready to help.
When you need us most, we're on the ground and ready to help
Please check this page during major weather events to find on the ground support.
Customer Support Team
Our teams are on the ground and ready to support customers impacted by significant weather. Appointments are available and can be booked HERE.
Wynnum
Address
Wynnum Scout Hall
14 Bridge Street
Wynnum QLD 4178
Times
Monday, 1 June to Tuesday, 2 June 9.00am - 5.00pm
Wednesday, 3 June to Thursday, 4 June 9.00am - 4.00pm
Friday, 5 June 9.00am - 5.00pm
Saturday, 6 June 9.00am - 2.00pm
Bookings can be made HERE
Currumbin
Address
Currumbin RSL Sub Branch
164 Duringan Street
Currumbin QLD 4223
Times
Monday, 1 June 10.30am - 5.00pm
Tuesday, 2 June to Friday, 5 June 9.00am - 5.00pm
Saturday, 6 June 9.00am - 2.00pm
Bookings can be made HERE
Bribie Island
Address
29 Sylvan Beach Esplanade
Bellara QLD 4507
Times
Monday, 1 June to Thursday, 4 June 9.00am - 5.00pm
Friday, 5 June 9.00am - 3.00pm
Bookings can be made HERE
Shailer Park
Address
KP Centre
373 Chatswood Rd
Shailer Park QLD 4128
Times
Monday, 8 to Friday, 12 June 9.00am - 5.00pm
Saturday, 13 June 9.00am - 2.00pm
Bookings can be made HERE
Maroochydore
Address
Millwell Road Community Centre
11a Millwell Road East
Maroochydore QLD 4558
Times
Monday, 8 June 10.00am - 5.00pm
Tuesday, 9 to Friday , 12 June 9.00am - 5.00pm
Saturday, 13 June 9.00am - 2.00pm
Bookings can be made HERE
Bokarina
Address
Sunshine Coast Stadium
31 Sportsmans Parade
Bokarina QLD 4575
Times
Monday, 15 June 10.00am - 5.00pm
Tuesday, 16 to Friday , 19 June 9.00am - 5.00pm
Saturday, 20 June 9.00am - 2.00pm
Bookings can be made HERE
Beenleigh
Address
Beenleigh Townsquare
Kent Street
Beenleigh QLD 4207
Times
Monday, 15 to Friday, 19 June 9.00am - 5.00pm
Saturday, 20 June 9.00am - 2.00pm
Bookings can be made HERE
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by severe storms in 2025. Bookings are not required.
Clifton
Address
Clifton Senior Citizens Centre
8 Meara Place
Clifton QLD 4361
Times
Monday, 8 June and Tuesday 9 June 10.00am to 4.00pm
Please note locations and opening times are subject to change – please refer back to this page for current information.