We're on the ground and ready to help.
When you need us most, we're on the ground and ready to help
Please check this page during major weather events to find on the ground support.
Mobile Disaster Response Hubs
Our team is on the ground and ready to help our customers impacted by the flooding and rain in Northern NSW in May 2025.
Wauchope
Address
Wauchope Country Club
24 King St
Wauchope NSW 2446
Times
Monday 11 August 2025 - 10am to 4pm
Port Macquarie
Address
Port Macquarie Race Club
283 Oxley Hwy
Port Macquarie NSW 2444
Times
Tuesday 12 August 2025 – 10am to 4pm
Taree
Address
Taree Leagues Club
43 Cowper St
Taree NSW 2430
Times
Wednesday 13 August 2025 – 10am to 4pm
Thursday 14 August 2025 - 10am to 4pm
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by Tropical Cyclone Alfred in February and March 2025.
Hervey Bay
Address
The Club House
Corner Tooth St & Old Maryborough Rd
Pialba QLD 4655
Times
Tuesday 19 August – 9am to 5pm
Register HERE
Wellington Point
Address
Redlands Sporting Club
Anson Rd
Wellinton Point QLD 4160
Times
Thursday 21 August – 10am to 4pm
Register HERE
Upper Coomera
Address
The Well
58 Highland Way
Upper Coomera QLD 4209
Times
Friday 22 August – 9am to 5pm
Register HERE
Please note locations and opening times are subject to change – please refer back to this page for current information.