We're on the ground and ready to help.
When you need us most, we're on the ground and ready to help
Please check this page during major weather events to find on the ground support.
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by severe weather in early 2025.
Bookings are recommended and can be made HERE.
Upper Coomera
Address
The Well
58 Highland Way
Upper Commera QLD 4209
Times
Tuesday, 18 November 9.00am to 5.00pm
Bookings can be made HERE
Hervey Bay
Address
The Club House
Corner Tooth Street & Old Maryborough Road
Pialba QLD 4655
Times
Thursday, 20 November 9.00am to 5.00pm
Bookings can be made HERE
ICA Community Forum
The Insurance Council of Australia (ICA) is hosting a community forum to support customers impacted by recent severe weather. Bookings are not required.
Clifton
Address
Clifton Senior Citizens Centre
Lot 1 Meara Place
Clifton QLD 4361
Times
Thursday, 20 November 10.00am to 4.00pm
Friday, 21 November 10.00am to 4.00pm
Mobile Disaster Response Hubs
Our team is on the ground and ready to suppport our customers impacted by significant weather.
Bellbowrie
Address
Bellbowrie Sports & Community Club
70 Sugarwood Street
Bellbowrie QLD 4070
Times
Friday, 14 November 8.30am to 3.00pm
Esk
Address
Somerset Civic Centre
35 Esk Hampton Road
Esk QLD 4314
Times
Friday, 14 November 8.30am to 1.00pm
Monday, 17 November 9.00am to 4.30pm
Tuesday, 18 November 8.30am to 4.30pm
Wednesday, 19 November 8.30am to 4.30pm
Thursday, 20 November 8.30am to 2.00pm
Clifton
Address
85 King St
Clifton QLD 4361
Times
Friday, 14 November 8.30am to 4.30pm
Saturday, 15 November 8.00am to 12.00pm
Monday, 17 November 10.00am to 4.30pm
Tuesday, 18 November 8.30am to 4.30pm
Wednesday, 19 November 8.00am to 4.30pm
Thursday, 20 November 8.30am to 4.30pm
Friday, 21 November 8.30am to 4.30pm
Saturday, 22 November 8.30am to 12.00pm
Please note locations and opening times are subject to change – please refer back to this page for current information.