Compare our cover options
See our cover options side by side for a comparison of what’s covered in detail.
Please note that this table is a guide only, and lists the highlights of what we cover. For full details of what is covered under each policy, please refer to the relevant Product Disclosure Statement.
This policy also covers permanent tenancies and, if a permanent tenant is living at the property, then the insured events are covered.
Absconding tenant
A tenant who vacates with or without giving you the required notice. Also covers a tenant who vacates at the end of their lease leaving unpaid rent.
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Defaulting tenant (by court order)
A tenant's lease is terminated by court or tribunal order for not paying rent.
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Defaulting tenant (by termination notice)
A tenant is issued a termination notice by yourself or your Property Manager for not paying rent.
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Failure to give vacant possession
If your tenant refuses to pay rent and vacate the property after a court order requires them to do so.
Up to 28 weeks loss of rent
Up to 28 weeks loss of rent
Up to 28 weeks loss of rent
Death of tenant
If your tenant passes away and they are the sole person on the lease for a permanent tenancy.
Up to 15 weeks loss of rent
Up to 15 weeks loss of rent
Up to 15 weeks loss of rent for permanent tenancies
Hardship
If a court releases your tenant from their lease obligations, over and above the amount they paid in bond, due to hardship.
Up to 4 weeks loss of rent
Up to 4 weeks loss of rent
Up to 4 weeks loss of rent
Untenantable property (due to tenant damage to building)
If your property isn't fit to house a tenant for a minimum period of 7 days due to tenant damage to your building by an insured event listed under the Building section.
Up to 52 weeks loss of rent
Up to 52 weeks loss of rent
Up to 52 weeks loss of rent
Untenantable property (due to non-tenant related damage to building)
If your property isn’t fit to house a tenant due to: damage to the building caused by: Malicious damage by unknown persons, theft, fire or explosion, Lightning, earthquake, riot or civil commotion, water damage, oil leakage, accidental glass breakage, impact, flood, storm or rainwater, or electrical motor burnout.
Up to 52 weeks loss of rent
Up to 52 weeks loss of rent
Untenantable property (due to contents damage)
If your property isn’t fit to house a tenant for a minimum period of 7 days due to your contents being damaged by an insured event listed under the Contents section.
Up to 6 weeks loss of rent
Up to 6 weeks loss of rent
Up to 6 weeks loss of rent
Prevention of access
Loss of rent when your tenant does not have access to the insured address, because of one of the following incidents: Damage to a building (but not the insured building), strata title property, road or street; Burst water main; Bomb threat or bomb damage; Street riot; Lift malfunction at the insured address (and tenant has a medical certificate stating they must use a lift); Emergency services refuse access to the insured building or evacuate your tenant for safety reasons. Cover will commence 7 days from the date access is first prevented, until access is restored.
Up to 52 weeks loss of rent
Up to 52 weeks loss of rent
Up to 52 weeks loss of rent
Rent reduction
The property remains tenantable following damage to building or contents but the tenant does not have full use of the property for a minimum of 7 days.
Up to 6 weeks reduction of rent under ‘Section 2: Contents’
Up to 52 weeks reduction of rent under ‘Section 3: Building (tenant damage)
Up to 6 weeks reduction of rent under ‘Section 2: Contents’
Up to 52 weeks reduction of rent under ‘Section 3: Building (tenant damage)
Up to 6 weeks reduction of rent under ‘Section 2: Contents’
Up to 52 weeks reduction of rent under ‘Section 3: Building (tenant damage)
Untenantable (building)
Loss of rent if your property becomes untenantable due to tenant damage under Section 3 “Building (tenant damage)”.
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Untenantable (murder/suicide)
Loss of rent when your property becomes untenantable due to murder or suicide, or attempted murder or suicide at the property which results in damage to the property.
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Untenantable (death of tenant)
Loss of rent when your property becomes untenantable due to the death of a tenant at the building which results in damage to the property.
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Untenantable property (due to non-tenant related damage to building)
If your property isn’t fit to house a tenant due to: damage to the building caused by: Malicious damage by unknown persons, theft, fire or explosion, Lightning, earthquake, riot or civil commotion, water damage, oil leakage, accidental glass breakage, impact, flood, storm or rainwater, or electrical motor burnout.
Up to 52 weeks loss of rent but no more than $50,000 per year
Up to 52 weeks loss of rent but no more than $50,000 per year
Untenantable (contents)
Loss of rent when your property becomes untenantable solely due to damage to your contents caused by an insured event listed in ‘Section 2: Contents’.
Up to 6 weeks loss of rent per claim incident, but no more than $6,000 in any period of insurance
Up to 6 weeks loss of rent per claim incident, but no more than $6,000 in any period of insurance
Prevention of access
Loss of rent when your tenant does not have access to the insured address, because of one of the following incidents: Damage to a building (but not the insured building), strata title property, road or street; Burst water main; Bomb threat or bomb damage; Street riot; Lift malfunction at the insured address (and tenant has a medical certificate stating they must use a lift); Emergency services refuse access to the insured building or evacuate your tenant for safety reasons. Cover will commence 7 days from the date access is first prevented, until access is restored.
Up to 52 weeks loss of rent per incident
Up to 52 weeks loss of rent per incident
Failure to vacate
Loss of rent when your tenant fails to vacate at the end of a documented rental booking and does not pay any additional rent required.
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Death of tenant
If your tenant or tenant’s family dies unexpectedly during their period of stay.
Up to 12 weeks loss of rent per incident, but no more than $12,000 in any period of insurance
Up to 12 weeks loss of rent per incident, but no more than $12,000 in any period of insurance
Tenant Damage
Theft, loss or damage caused by the tenant, the tenant’s family or the tenant’s invited guests.
Flood
The covering of normally dry land by water that has escaped or been released from the normal confines of any lake, river, creek or another natural watercourse (whether or not they have been altered or modified), or any reservoir, canal or dam.
Storm or rainwater
Damage from violent wind, cyclone or tornado which may also include rain, hail or snow.
Escape of Liquid
Loss or damage caused by the accidental escape of liquid from: Any drain, fixed pipes, drainage and sewage systems (not forming part of a shower cubicle wall, floor or base); Water mains or pipes; Water tanks, aquariums and hot water systems; Gutters; Washing machines, dishwashers, refrigerators or freezers; Other parts of your building designed to contain or carry liquid such as sinks, basins, baths, showers and cisterns.
Break-in vandalism or theft
Theft or damage due to theft caused by: an unknown person (e.g. a burglar)
Pet damage
Damage caused by a domestic pet that is owned by the tenant. Reptiles are excluded.
Up to $5,000 per period of insurance (Combined with Building damage)
Up to $5,000 per period of insurance (Combined with Building damage)
Up to $5,000 per period of insurance (Combined with Building damage)
Scorching
Damage to carpet caused by cigarettes, irons or hot cooking pots or pans.
Up to $1,000 per period of insurance (Combined with Building damage)
Up to $1,000 per period of insurance (Combined with Building damage)
Up to $1,000 per period of insurance (Combined with Building damage)
Impact
Impact by: a falling tree or part of a falling tree including the roots, power poles, TV antennas or satellite dishes, communication aerials or masts, drones, watercraft, aircraft, motor vehicles or trailers, an object falling from a motor vehicle or aircraft, space debris or meteorites.
Earthquake or tsunami
Damage caused by an earthquake or tsunami, but excluding damage caused by the actions or movements of the sea.
Glass breakage
Glass breakage in free standing furniture such as table tops, dressing table mirrors and wall units.
Lightning
Lightning including power surge caused by lightning.
Electric motor burnout
If the motor in a household electrical machine or appliance burns out or fuses and that motor is less than 7 years old, we’ll help you take care of repair or replacement.
Reasonable costs for motors less than 7 years old
Reasonable costs for motors less than 7 years old
Reasonable costs for motors less than 7 years old
Storm or rainwater
Damage from violent wind, cyclone or tornado which may also include rain, hail or snow.
Flood
The covering of normally dry land by water that has escaped or been released from the normal confines of any lake, river, creek or another natural watercourse (whether or not they have been altered or modified), or any reservoir, canal or dam.
Escape of Liquid
Loss or damage caused by the accidental escape of liquid from: - Rainwater pipes, roof guttering and drains; - Water mains or pipes; - Water tanks, aquariums and hot water systems; - Gutters; - Washing machines, dishwashers, refrigerators or freezers; - Other parts of your building designed to contain or carry liquid such as sinks, basins, baths, showers and cisterns.
Lightning
Lightning including power surge caused by lightning.
Earthquake or tsunami
Damage caused by an earthquake or tsunami, but excluding damage caused by the actions or movements of the sea.
Impact
Impact by: Motor vehicles or watercraft, aircraft, space debris or satellites, falling trees or branches, drones, TV antennae, satellite dishes or radio masts.
Accidental glass breakage
Accidental glass breakage in: Fixed glass i.e. windows, fixed basins, baths, shower bases, and lavatory pans or cisterns.
Electric motor burnout
A motor in a household electrical machine or appliance needs to be repaired or replaced because the motor has burnt out by electric current at the property.
Up to $2,000 per claim
Tenant Damage
Theft, loss or damage caused by the tenant, the tenant’s family or the tenant’s invited guests.
Break-in vandalism or theft
Theft or damage due to theft caused by: an unknown person (e.g. a burglar)
Pet damage
Damage caused by a domestic pet that is owned by the tenant. Reptiles are excluded.
Up to $5,000 per period of insurance (Combined with Contents damage)
Up to $5,000 per period of insurance (Combined with Contents damage)
Up to $5,000 per period of insurance (Combined with Contents damage)
Scorching
Damage to bench/vanity tops caused by cigarettes, irons or hot cooking pots or pans.
Up to $1,000 per period of insurance (Combined with Contents damage)
Up to $1,000 per period of insurance (Combined with Contents damage)
Up to $1,000 per period of insurance (Combined with Contents damage)
Legal expenses
If a loss of rent claim is covered, we will also pay for legal expenses up to $5000 per claim, provided they have been incurred with our prior approval, and are for the purpose of reducing your loss of rent claim or filing a legal defence while the claim is being investigated.
Up to $5,000 per claim
Up to $5,000 per claim
Up to $5,000 per claim
Representation costs
If you incur costs as a result of your Property Manager representing you in court or a tribunal to obtain a court order against the tenant, or your Property Manager engages a bailiff/sheriff for the purpose of evicting your tenant.
Up to $500 per period of insurance (with a sub-limit of $300 per claim for engaging a bailiff/sheriff)
Up to $500 per period of insurance (with a sub-limit of $300 per claim for engaging a bailiff/sheriff)
Replacement of locks
Payable when you need to replace the locks at the property following an eviction of the tenant due Defaulting tenant (by court order).
Up to $250 per claim
Up to $250 per claim
Re-letting expenses in excess of the bond
Payable where a claim is covered for loss of rent under a permanent tenancy, we will also pay up to $500 during any one period of insurance for re-letting expenses that exceed the tenant’s bond money.
Up to $500 per period of insurance
Up to $500 per period of insurance
Removal and storage of goods
Where a claim is covered, we will pay up to $5,000 per tenancy or costs you incur (over and above the bond monies), to remove and store a tenant’s possessions from the property following the tenant having vacated and leaving their possessions. This benefit only applies if both removal and storage of these possessions is required by the Act.
Legal Liability
Our policy covers your legal liability as the landlord for an occurrence which causes death or bodily injury to other people, or damage to other people’s property, up to the limit of $20,000,000.
Up to $20million in legal liability
Up to $20million in legal liability
Up to $20million in legal liability
Up to $20million in legal liability
Emergency Service damage
Damage caused as a result of Emergency Service Personnel entering the property.
Up to $1,000 per claim
Up to $1,000 per claim
Up to $1,000 per claim
Up to $1,000 per claim
Combine our Landlord Preferred Self Managed product with our Residential Building Insurance.
Absconding tenant
A tenant who vacates with or without giving you the required notice. Also covers a tenant who vacates at the end of their lease leaving unpaid rent.
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Defaulting tenant (by court order)
A tenant’s lease is terminated by court or tribunal order for not paying rent.
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Defaulting tenant (by termination notice)
A tenant is issued a termination notice by yourself or your Property Manager for not paying rent.
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Failure to give vacant possession
If your tenant refuses to pay rent and vacate the property after a court order requires them to do so.
Up to 20 weeks loss of rent
Up to 20 weeks loss of rent
Death of tenant
If your tenant passes away and they are the sole person on the lease for a permanent tenancy. Or your tenant or tenant's family die during their period of stay for holiday let properties.
Up to 15 weeks loss of rent
Up to 15 weeks loss of rent
Hardship
If a court releases your tenant from their lease obligations, over and above the amount they paid in bond, due to hardship.
Up to 4 weeks loss of rent
Up to 4 weeks loss of rent
Untenantable property (due to tenant damage to building)
If your property isn't fit to house a tenant for a minimum period of 7 days due to tenant damage to your building by an insured event listed under the Building section.
Up to 52 weeks loss of rent
Up to 52 weeks loss of rent
Untenantable property (due to non-tenant related damage to building)
If your property isn’t fit to house a tenant due to: damage to the building caused by: Malicious damage by unknown persons, theft, fire or explosion, Lightning, earthquake, riot or civil commotion, water damage, oil leakage, accidental glass breakage, impact, flood, storm or rainwater, or electrical motor burnout.
Up to 52 weeks loss of rent and no more than $50,000 per year
Up to 52 weeks loss of rent and no more than $50,000 per year
Untenantable property (due to contents damage)
If your property isn’t fit to house a tenant for a minimum period of 7 days due to your contents being damaged by an insured event listed under the Contents section.
Up to 6 weeks loss of rent
Up to 6 weeks loss of rent
Prevention of access
Loss of rent when your tenant does not have access to the insured address, because of one of the following incidents:
Damage to a building (but not the insured building), strata title property, road or street;
Burst water main;
Bomb threat or bomb damage;
Street riot;
Lift malfunction at the insured address (and tenant has a medical certificate stating they must use a lift);
Emergency services refuse access to the insured building or evacuate your tenant for safety reasons.
Cover will commence 7 days from the date access is first prevented, until access is restored.
Up to 52 weeks loss of rent
Up to 52 weeks loss of rent
Rent reduction
The property remains tenantable following damage to building or contents but the tenant does not have full use of the property for a minimum of 7 days.
Up to 6 weeks reduction of rent under ‘Section 2: Contents’
Up to 52 weeks reduction of rent under ‘Section 3: Building (tenant damage)
Up to 6 weeks reduction of rent under ‘Section 2: Contents’
Up to 52 weeks reduction of rent under ‘Section 3: Building (tenant damage)
Combine our Landlord Preferred Self Managed product with our Residential Building Insurance.
Untenantable (building)
Loss of rent if your property becomes untenantable due to tenant damage under Section 3 “Building (tenant damage)”.
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Untenantable (murder/suicide)
Loss of rent when your property becomes untenantable due to murder or suicide, or attempted murder or suicide at the property which results in damage to the property.
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Up to 52 weeks loss of rent per incident, but no more than $50,000 in any one period of insurance
Untenantable (death of tenant)
Loss of rent when your property becomes untenantable due to the death of a tenant at the building which results in damage to the property.
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Untenantable property (due to non-tenant related damage to building)
If your property isn’t fit to house a tenant due to: damage to the building caused by: Malicious damage by unknown persons, theft, fire or explosion, Lightning, earthquake, riot or civil commotion, water damage, oil leakage, accidental glass breakage, impact, flood, storm or rainwater, or electrical motor burnout.
Up to 52 weeks loss of rent but no more than $50,000 per year
Up to 52 weeks loss of rent but no more than $50,000 per year
Untenantable (contents)
Loss of rent when your property becomes untenantable solely due to damage to your contents caused by an insured event listed in ‘Section 2: Contents’.
Up to 6 weeks loss of rent per claim incident, but no more than $6,000 in any period of insurance
Up to 6 weeks loss of rent per claim incident, but no more than $6,000 in any period of insurance
Prevention of access
Loss of rent when your tenant does not have access to the insured address, because of one of the following incidents:Damage to a building (but not the insured building), strata title property, road or street;Burst water main; Bomb threat or bomb damage;Street riot;Lift malfunction at the insured address (and tenant has a medical certificate stating they must use a lift);Emergency services refuse access to the insured building or evacuate your tenant for safety reasons.Cover will commence 7 days from the date access is first prevented, until access is restored.
Up to 52 weeks loss of rent per incident
Up to 52 weeks loss of rent per incident
Failure to vacate
Loss of rent when your tenant fails to vacate at the end of a documented rental booking and does not pay any additional rent required.
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Up to 26 weeks loss of rent per incident, but no more than $25,000 in any period of insurance
Death of tenant
If your tenant or tenant’s family dies unexpectedly during their period of stay.
Up to 12 weeks loss of rent per incident, but no more than $12,000 in any period of insurance
Up to 12 weeks loss of rent per incident, but no more than $12,000 in any period of insurance
Combine our Landlord Preferred Self Managed product with our Residential Building Insurance.
Tenant Damage
Theft, loss or damage caused by the tenant, the tenant’s family or the tenant’s invited guests.
Flood
The covering of normally dry land by water that has escaped or been released from the normal confines of any lake, river, creek or another natural watercourse (whether or not they have been altered or modified), or any reservoir, canal or dam.
Storm or rainwater
Damage from violent wind, cyclone or tornado which may also include rain, hail or snow.
Escape of Liquid
Loss or damage caused by the accidental escape of liquid from: Any drain, fixed pipes, drainage and sewage systems (not forming part of a shower cubicle wall, floor or base); Water mains or pipes; Water tanks, aquariums and hot water systems; Gutters; Washing machines, dishwashers, refrigerators or freezers; Other parts of your building designed to contain or carry liquid such as sinks, basins, baths, showers and cisterns.
Break-in vandalism or theft
Theft or damage due to theft caused by: an unknown person (e.g. a burglar)
Pet damage
Damage caused by a domestic pet that is owned by the tenant. Reptiles are excluded.
Up to $5,000 per period of insurance (Combined with Building damage)
Up to $5,000 per period of insurance (Combined with Building damage)
Scorching
Damage to carpet caused by cigarettes, irons or hot cooking pots or pans.
Up to $1,000 per period of insurance (Combined with Building damage)
Up to $1,000 per period of insurance (Combined with Building damage)
Impact
Impact by: a falling tree or part of a falling tree including the roots, power poles, TV antennas or satellite dishes, communication aerials or masts, drones, watercraft, aircraft, motor vehicles or trailers, an object falling from a motor vehicle or aircraft, space debris or meteorites.
Earthquake or tsunami
Damage caused by an earthquake or tsunami, but excluding damage caused by the actions or movements of the sea.
Glass breakage
Glass breakage in free standing furniture such as table tops, dressing table mirrors and wall units.
Lightning
Lightning including power surge caused by lightning.
Electric motor burnout
If the motor in a household electrical machine or appliance burns out or fuses and that motor is less than 7 years old, we’ll help you take care of repair or replacement.
Reasonable costs for motors less than 7 years old
Reasonable costs for motors less than 7 years old
Combine our Landlord Preferred Self Managed product with our Residential Building Insurance.
Storm or rainwater
Damage from violent wind, cyclone or tornado which may also include rain, hail or snow.
Flood
The covering of normally dry land by water that has escaped or been released from the normal confines of any lake, river, creek or another natural watercourse (whether or not they have been altered or modified), or any reservoir, canal or dam.
Escape of Liquid
Loss or damage caused by the accidental escape of liquid from:- Rainwater pipes, roof guttering and drains; - Water mains or pipes;- Water tanks, aquariums and hot water systems;- Gutters;- Washing machines, dishwashers, refrigerators or freezers;- Other parts of your building designed to contain or carry liquid such as sinks, basins, baths, showers and cisterns.
Lightning
Lightning including power surge caused by lightning.
Earthquake or tsunami
Damage caused by an earthquake or tsunami, but excluding damage caused by the actions or movements of the sea.
Impact
Impact by: Motor vehicles or watercraft, aircraft, space debris or satellites, falling trees or branches, drones, TV antennae, satellite dishes or radio masts.
Accidental glass breakage
Accidental glass breakage in: Fixed glass i.e. windows, fixed basins, baths, shower bases, and lavatory pans or cisterns.
Electric motor burnout
A motor in a household electrical machine or appliance needs to be repaired or replaced because the motor has burnt out by electric current at the property.
Up to $2,000 per claim
Tenant Damage
Theft, loss or damage caused by the tenant, the tenant’s family or the tenant’s invited guests.
Break-in vandalism or theft
Theft or damage due to theft caused by: an unknown person (e.g. a burglar)
Pet damage
Damage caused by a domestic pet that is owned by the tenant. Reptiles are excluded.
Up to $5,000 per period of insurance (Combined with Contents damage)
Up to $5,000 per period of insurance (Combined with Contents damage)
Scorching
Damage to bench/vanity tops caused by cigarettes, irons or hot cooking pots or pans.
Up to $1,000 per period of insurance (Combined with Contents damage)
Up to $1,000 per period of insurance (Combined with Contents damage)
Combine our Landlord Preferred Self Managed product with our Residential Building Insurance.
Bailiff/Sheriff fees
If you incur costs as a result of engaging a bailiff/sheriff for the purpose of evicting your tenant.
Up to $300 per claim for residential tenancies
Up to $300 per claim for residential tenancies
Replacement of locks
Payable when you need to replace the locks at the property following an eviction of the tenant due Defaulting tenant (by court order).
Up to $250 per claim for residential tenancies
Up to $250 per claim for residential tenancies
Re-letting expenses in excess of the bond
Payable where a claim is covered for loss of rent under a permanent tenancy, we will also pay up to $500 during any one period of insurance for re-letting expenses that exceed the tenant’s bond money.
Up to $500 per period of insurance for residential tenancies
Up to $500 per period of insurance for residential tenancies
Removal and storage of goods
Where a claim is covered, we will pay up to $5,000 per tenancy or costs you incur (over and above the bond monies), to remove and store a tenant’s possessions from the property following the tenant having vacated and leaving their possessions. This benefit only applies if both removal and storage of these possessions is required by the Act.
Up to $5,000 for residential tenancies
Up to $5,000 for residential tenancies
Legal Liability
Our policy covers your legal liability as the landlord for an occurrence which causes death or bodily injury to other people, or damage to other people’s property, up to the limit of $20,000,000.
Up to $20million in legal liability
Up to $20million in legal liability
Up to $20million in legal liability
This content applies to Landlord Preferred, Scheer Short Stay, Landlord Preferred Self Managed policies commenced on or after 10 August 2024 and Residential Building Insurance policies commenced on or after 28 June 2025.
For full details of our policies we recommend you read the relevant Product Disclosure Statement.
The Target Market Determination is also available.