The Landlord Preferred Policy provides cover for water damage caused by bursting, leaking or overflowing of water from: rainwater pipes, roof guttering and drains, water tanks, aquariums, hot water systems, roads, pathways, gutters; and other parts of the property which are designed to contain or carry water or liquid such as sinks, basins, baths, cisterns and washing machines BUT excludes loss or damage as a result of the gradual escape of liquid over a period of time. For the purpose of this event, effluent or soil mixed with leaking water will be regarded as water damage.

The following documentation is required when submitting a claim:

• Completed Claim Form
  Download Claim Form (82kb)
• Invoice showing cause of damage has been repaired
• Invoice for drying of contents items
• Two quotes for replacement of items (if replacement required)
• For water damage to carpets, advise approximate age
• Carpet cleaners' report stating extent of damage