The Landlord Preferred Policy provides cover for theft or damage due to theft carried out by persons including tenants or their family or the tenant's guests.

Contents in the open air at the property

We will cover contents in the open air within the boundary of the property, but only as a result of the defined events of malicious damage or theft (subject to a limit of $1500).

Theft must be reported to the police.

The following documentation is required when submitting a claim:

• Completed claim form
  Download Claim Form (106kb)
  Ensure the back of the form is signed
• Copy of Police Report/Number
• Copy of first and final condition and inventory reports
• Evidence of Bond refund
  Either a copy of the cheque or the email confirmation advice
• Breakdown of bond expenses
• Copy of the defaulting tenants Application for Tenancy
  For recovery purposes
• Two quotes for replacement of items